Terms & Conditions
Welcome to Night Eagle. By accessing our website and placing an order with us, you agree to the terms and conditions outlined below. Please take a moment to read through them carefully before making a purchase.
General
Night Eagle designs and produces our products with care and attention to detail. By using our website, browsing our products, or placing an order, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our site or services.
Products & Customization
- All items are handcrafted, so slight variations in color, finish, or detailing may occur between individual pieces. These natural variations are part of the handmade process and are not considered defects.
- Custom items are made according to the specifications and designs provided by the customer. Once production begins on a custom order, changes or cancellations may not be possible.
- Product images on our website are for illustration purposes. Actual colors and finishes may vary slightly due to lighting, screen settings, or the handmade nature of each item.
Pricing & Payment
- All prices listed on our website are in USD unless stated otherwise.
- We reserve the right to update pricing at any time without prior notice. Prices at the time of order confirmation will apply to your purchase.
- Payments are processed securely, and we do not store your full payment details on our servers.
Orders
- Once an order is placed, you will receive a confirmation via email.
- Orders can only be cancelled before they ship out. Once an item has left our facility, it cannot be cancelled.
- We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud, pricing errors, or unavailability of materials.
Shipping
Shipping timelines and costs are outlined in detail on our Shipping & Delivery page. By placing an order, you agree to the production and delivery timeframes listed there.
Returns & Exchanges
Our return and exchange policy is outlined on our Returns & Exchange page. By purchasing from us, you agree to the conditions listed there regarding returns, exchanges, and shipping responsibilities.
Wholesale Orders
Wholesale and bulk order pricing, production timelines, and shipping terms are handled on a case by case basis and communicated directly via email once inquiry details are provided.
Intellectual Property
All content on this website, including images, logos, product designs, and text, is the property of Night Eagle unless otherwise stated. Reproduction, distribution, or use of our content without written permission is not permitted.
Limitation of Liability
Night Eagle is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. While we take every measure to ensure quality and accuracy, we do not guarantee that our website will be error free or uninterrupted at all times.
Changes to These Terms
We reserve the right to update or modify these terms and conditions at any time. Changes will be posted on this page, and continued use of our website after changes are made constitutes your acceptance of the updated terms.
Contact Us
If you have any questions about these terms and conditions, feel free to reach out to us at [info@nighteaglee.com].
