SHIPPING & DELIVERY
At Night Eagle, every order is crafted with care and shipped with the same level of attention, so you receive exactly what you expect, right on time. Here’s everything you need to know about how we produce, pack, and ship your order.
Standard Shipping
For our standard items:
- Production time: 3 business days
- Shipping time: 4 to 5 business days
- Total time from order to delivery: approximately 7 to 8 business days
Premium / Precision Crafted Items
Select items go through a more detailed production process, involving precision finishing and additional quality checks to meet the highest standard.
- Production time: 5 business days
- Shipping time: 4 to 5 business days
- Total time from order to delivery: approximately 9 to 10 business days
The extra time is what allows us to deliver the sharp detailing and premium finish these items are known for.
Wholesale & Bulk Orders
Shipping timelines for wholesale and bulk orders vary depending on the quantity you’re ordering. Once you reach out for wholesale pricing, our team will walk you through the expected production and shipping schedule over email, so you know exactly what to expect before you commit.
Our Shipping Partners
We work with trusted global carriers to make sure your order is handled safely and delivered on time, no matter where in the world you are:
- DHL
- FedEx
- UPS
Rush Orders
Need your order in a hurry? We’ve got you covered.
- Total delivery time: just 3 days from production to your door
- Rush delivery fee: a flat $50 charge to cover priority shipping
Just let us know at checkout, or reach out to our team directly, if you’d like to add a rush order to your purchase.
A Few Things Worth Knowing
- All orders are quality checked and securely packaged before they leave our facility, so your item arrives in the same condition it left in.
- Every shipment is trackable, and you can check your order status anytime through our Track My Order page.
- If you have any questions about your delivery timeline or need help choosing the right shipping option, our support team is available 24/7 to assist you.
FAQs
When can I cancel my order?
Your order can only be cancelled before it ships out. Once it has left our workshop, we’re unable to process a cancellation.
How can I reschedule my delivery time?
If your item has already shipped and is currently in transit, you’ll need to contact the courier company directly to arrange a new delivery time.
How can I change my shipping address?
Just reach out to our support team and email us at info@nighteaglee.com, and we’ll help update your shipping address as quickly as possible.
