Returns & Exchange
At Night Eagle, we want you to be completely happy with your order. If something isn’t quite right, we’re here to make the return or exchange process simple and stress free.
Our Return Policy
- You can return your item within 30 days of receiving it.
- The item must be unused and unsealed, in the exact same condition as when you received it.
- Items that show signs of wear, damage, or have been altered in any way will not be eligible for a return.
Return Shipping Costs
If you’re returning your item for a refund, you’ll be responsible for covering the return shipping charges back to us.
Exchanges
If you’d like to exchange your item for a different design or size, please note that you’ll need to cover:
- The shipping charges to send the original item back to us
- The shipping fee for sending out your replacement item
Once we receive your returned item and confirm it meets our return conditions, we’ll process your exchange and get your new item on its way.
A Few Things Worth Knowing
- Refunds are processed once we’ve inspected the returned item and confirmed it meets our return conditions.
- Custom and personalized items may have different return eligibility, so please reach out to our team before starting a return on these items.
- For any help with returns or exchanges, our support team is available 24/7 at [info@nighteaglee.com].
